Hampton Inn Mesa Verde/Cortez Co

“Great renovations and new staff!”

The renovations are lovely, though the price is a little high for the season and area.

Beverly·Há uma semana

Great location for Canyonlands of the Ancients and Mesa Verde; we were thrilled how close it was to the sites we wanted to see and plan to return.

Roger·Há uma semana

“Never ever again!”

The property itself is just an average Inn by Hilton—nothing extra and a bit overpriced, especially compared to its location. The staff (Nick) at check‑in messed everything up, double‑charged me and charged way more than the original price. He had no clue what he was doing and complained about his job to every customer in a “funny” and sarcastic way. It took more than an hour to try to resolve the double plus overcharge issue with no luck (he explained that multiple times he did everything right and I have to pay extra on top of the prepaid amount, not even mentioning the double charge). I was waiting for a different experience after a tough and frustrating day with an evacuation from the flash floods in Pagosa Springs and Durango. There was no manager (or anyone who could help) at the property at all… this ruined my entire night and I wasn’t able to sleep well at all when I needed the most.

Balazs·Há 2 semanas

Everything was as I expected except the swimming pool; I booked because it has a pool, but it was so cold I couldn't even get in.

Deborah·Há 2 semanas

The room was nice and clean, and the staff were very helpful and friendly. The only downside was the pool and hot tub, which looked dirty and unwelcoming; maybe they just need a resurfacing.

Jennifer·Há 4 semanas