“הייתה חוויה לא טובה המלון היה ממש מתחת לציפיות .”
When we asked for help, the staff did assist us, but they were at the desk only about twice over five days for just a few minutes each time, and we only caught them that way; on the third day of our stay we finally saw them again. They left a key on the desk when we arrived, so we had to figure out where to go on our own. The room was supposed to be a family room, yet the air‑conditioning was in the outer room and not in the sleeping area, making it very hot; there was only one bed, but we were a couple with two children, so the kids had to sleep on a small, uncomfortable bed. They cleaned the room on the second day, but for the remaining three days no cleaning took place at all, and the owner had to take a trash bag and clean the room himself.
BatelHá uma semana