The Broadway Hotel - London Heathrow

We were treated very kindly, late check‑out was no problem, and the luggage was carried up for us – excellent service, but the old building is noisy.

Sjafie·Há 3 dias

“Felt very welcome here”

The hotel environment is quite good; the room is clean, tidy, and has a contemporary design, the bed is comfortable, the bathroom and shower are good, the front‑desk staff are very kind and helpful, they gave excellent service and even arranged a taxi for us – overall a very satisfactory experience, though there was some construction outside.

Shiyue·Há uma semana

“See above”

The bed was okay, but this place isn’t a hotel at all; it’s an office above a shop split into a few rooms. The bathroom smelled strongly of drains, and a huge bed was shoved into the space, leaving almost no room to move. With no carpet, every noise echoed, and the location was really noisy. There were no bedside lights and no breakfast. It’s the worst place I’ve ever stayed, and charging £99 for a night is outrageous.

Ron·Há 3 semanas

“Good stay in Southall, would recommend”

I stayed in a superior room on the second floor while visiting my Indian in‑laws for Diwali shopping in Southall; the location was perfect with many Indian shops, sweet shops and food places within walking distance, the room was on the smaller side but nicely finished, I liked the lighting and decor, the bathroom was modern, the bed was comfortable and had everything we needed for a few nights, the staff were probably the best part, easy to talk to and always around when needed; I didn’t spend much time in the hotel during the day but it was a nice place to return to in the evening, I would stay here again for the location and the room itself, but it is an older building and you can see it in some of the communal areas, there is no lift which might bother some people, but the staff were very gracious about this and helped with our bags, and you do get a bit of street noise as we are right on the high street.

Noah·Há 3 semanas

“Not suitable for anyone with mobility issues.”

There was no breakfast, but the room was clean and the shower was excellent. Getting to the rooms required climbing a steep staircase, so you had to carry your luggage up. A very helpful staff member did lift a suitcase up to my room for me.

David·Há 3 semanas