Spinn Mairiporã - by Easy Hotéis

“Suave e sem percalços.”

The staff were all helpful, the room was clean, breakfast was very good, and the internet was fast. It’s close to the city center with supermarkets, pharmacies, and beauty salons, which is essential for wedding-related activities in the area. A door‑bell reminder like “Do not disturb” would have been nice, and the internal parking is small.

Marcia·Há 4 semanas

We booked the Spinn from 03/10/2026 to 04/10/2026. At check‑in, the first thing the reception told me was that we had booked through Booking without breakfast, but the reception said breakfast was included. The reception was crowded, they released our room, and when my husband returned to pay, he asked again about breakfast and they said it was included, yet they charged 39,99 per person, a fee never mentioned. I noticed this discrepancy on my bill, which differed from what was booked on Booking. I contacted the hotel, and they claimed they had notified us of the charge but didn’t. We would never complain if we had known about it. This wasn’t the only misinformation: before booking I asked about a crib because we had a baby, and they said they had cribs for guests, which was false. They later said a robot gave the wrong info, but the robot is fed by human data. So check the facts before staying. We’ll now pay for an unplanned cost. Also, when we entered, the room’s trash was full.

Rodrigo·Há um mês

I really liked the accommodation; everything was clean and overall very good.

Dominguez·Há um mês

Breakfast was very good, the accommodation was beautiful and comfortable, and the location was great. I liked everything.

Leticia·Há um mês

Well located in the city, close to shops. Good breakfast and excellent staff. The Wi‑Fi isn’t great; sometimes the WhatsApp message works, other times it lags, so I had to use my mobile data for faster communication. A “do not disturb” sign on the door would have been useful.

Marcia·Há um mês