Fürstensteiner Hof, Bayerischer Wald

“Don't recommend”

The location works fine, a few kilometers off the Autobahn, quiet and pet‑friendly, with a gas station and bakery nearby. We got there at about 11:00 PM and found the room uncleaned after the previous guests: used towels and sheets still on the bed, trash left in the bin, sheets torn. Since the reception isn’t open 24/7, no one was available to help, and the keys were on top of the lockbox instead of inside it, likely left by the last occupants because the code didn’t open the box. I called the booking service, but they opened a dispute or ticket and nothing changed after 2.5 weeks. I won’t risk staying there again; it’s a shame because a week earlier the same place was fine, but this time it was a disaster.

Romeo·Há 3 semanas

“Tiszta tágas szobák”

We stayed in a four‑bedroom room with two kids and found the room surprisingly clean and the beds comfortable. We liked it enough to book again next time we’re in the area. The only thing that could be improved is the equipment.

Ivett·Há 3 semanas

Late arrivals are possible and the rooms are very spacious.

Markus·Há um mês

The location was really great. The trash bin was completely collapsed, hair on the bed, crumbs on the floor, and towels ripped in all corners. Some of the cabinets also looked outdated.

Robert·Há um mês

“Katastrophal - nie mehr wieder!”

The room was beautifully renovated, unfortunately it was dirty. When we arrived at 18 o’clock the key was not in the lockbox as agreed. After a short search we found the key, but the room was still not prepared. In front of us the room was swept superficially with a broom! The bedding (four different covers) was tossed out, wrinkled and almost certainly used. The missing shower towels were reported the next day and we received one towel each from two other used rooms (beds still unmade), one of which was still wet (surely both used) – unbelievable! Moreover there were obvious urine stains on the toilet seat and the sink was not cleaned! For the coffee machine only a coffee pad was provided – enough for two people over two nights, because there were no cups or mugs in the room!

Silvia·Há um mês