“Décevant !! Très mauvaise communication et pas d’eau chaude.”
The room is simple and nicely decorated, and the location is very central. The front‑desk lady seems ill‑suited for the job. Arriving in Essaouira in the morning, I had asked the day before (after a message from the manager) if I could drop off my bag before check‑in, but never got a reply. At arrival I tried to pay for the nights by card, but they only accept cash. The manager wouldn’t hand me the key until I paid in cash, even though she already had my bank details. As a person with reduced mobility, I asked if she could come down to get the money so I wouldn’t have to climb the stairs again; she first agreed, then texted that I should wait at the bottom of the building while she finished work and wouldn’t come down until then. A disappointing start. The second issue was no hot water for two days of the stay, and the toilet sink was clogged. 😔
Thibaut·Há 4 meses