Malmaison Glasgow

The room was extremely hot, and we had no way to cool it down because the windows barely opened.

Ryszard·Há 3 semanas

“I expected more from the establishment, as I believed that it was one of the most exclusive places to stay in Glasgow.”

The bar and breakfast area were lovely, and I was welcomed nicely at check‑in, but the staff missed that we’d opted for a room upgrade. When we asked, we were upgraded, but it felt inconvenient. We ended up in a junior suite that looked appealing at first glance but was a bit tired: the couch was ripped and covered with a throw, the radiator had previously leaked and the skirting was water‑damaged. The floorboards were squeaky and noisy, and the shower pressure was shocking, coming in waves.

Patricia·Há 3 semanas

“Excellent location for city centre & Ovo Hydro arena !”

The staff were helpful and friendly, the room was clean with a comfortable bed and a good shower, and the breakfast was excellent.

Lee·Há 3 semanas

I stayed in room 258 and the noise from what sounded like an air‑conditioning unit outside my window made sleeping impossible. The next day, when I raised the issue, I was told that if I left my details the manager would call me as requested, but that never happened. Instead, I received an email from him offering a 25% discount, which didn’t let me fully discuss the problem and simply told me I should have told reception at the time. At 1 am, the last thing I wanted was to move rooms or talk to anyone.

David·Há 3 semanas

“So comfortable that we stayed an extra night….”

The location was perfect for exploring on foot. The hotel was lovely, cosy, clean, and friendly. The beds were very comfortable and the pillows were blissful.

Kathryn·Há 3 semanas