“We didn't.”
The restaurant and staff were fine, but the check‑in time listed on the website was wrong. We arrived a little early, spent some time waiting, and then returned an hour later as suggested. The desk clerk told us check‑in wasn’t until 4:00, yet I had already been there at 2:30 and the room wasn’t ready in half an hour. I had arrived at 11:30 after a spa treatment, came back at 1:30, and there was no room available by 3:00—an absurd claim. The receptionist was unhelpful and didn’t try to accommodate us, and the hotel has no pool.
SandyHá 3 meses