“Für das hohe Preisniveau war ich vor allem vom Zimmer sehr enttäuscht. Das Zimmer in der Realität entsprach überhaupt ni”
The lagoon, beach and whole resort are stunning, and being close to both the sea and the pool is ideal. The grounds are lush, tidy and spotless. The buffet was superb—delicious food, varied daily and with a huge selection. At the beach restaurant, service was excellent; the staff were very friendly, attentive, and some even spoke German, which I want to highlight. Reception staff were also nice and friendly, and I reported my room issue to them. Unfortunately, despite their courteous care, no satisfactory solution was found. I was disappointed because the room didn’t match the online photos at all. It felt very damp, everything was clammy and wet, and I almost wanted to cancel and change hotels. I stayed because I couldn’t find a suitable alternative on short notice. In the main restaurant, the service lacked attention; I sometimes had to wait up to 30 minutes for someone to take my drink order, and on the last day my table was practically ignored, so I couldn’t even order water. A drawback is the isolated location—without a car you’re essentially stuck at the resort. The car rental offered at reception was also about twice as expensive as one at the airport.
Natalya·Há 2 meses