The experience was really bad. Service was just average, orders took forever, we tried ordering twice and never got our food, there was no hot water, the jacuzzi was dirty, overall a terrible stay.
ValeriaHá um mês
★★★★·Copacabana·7.7
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ou é só digitar — “por volta do dia 20, três noites”
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Libertg Hotels Medellin in Copacabana offers family rooms with air-conditioning, private bathrooms, and free WiFi, featuring TVs, wardrobes, and tiled floors. The hotel boasts spa facilities, a sun terrace, outdoor pool, hot tub, sauna, steam room, and beauty services. A restaurant, bar, and continental breakfast are available, along with outdoor seating and a games room. It's 24 km from Olaya Herrera Airport and near Parque de las Aguas Waterpark and Explora Park.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The experience was really bad. Service was just average, orders took forever, we tried ordering twice and never got our food, there was no hot water, the jacuzzi was dirty, overall a terrible stay.
Valeria·Há um mês
The breakfast needs a lot of improvement because we noticed serious administrative problems in the kitchen management and with the supplies arranged for it. They also need to check the bad odors caused by structural failures in the septic system they use. Regarding the Turkish bath, the heating system with eucalyptus and the drainage that remains flooded also need betterment.
Gerardo·Há 2 meses
Conveniently located, clean and tidy, and the staff ladies are very friendly. The liquor prices are outrageous, literally up to 300% above the real value. While it's normal for the place to charge a bit more for service, three times the real price is too much. The place also has very unpleasant smells from the septic tank, septic tanks, and drains. On the departure day there was an event in the restaurant and they literally moved our car to accommodate arriving guests.
Valeria·Há 3 meses
Good breakfast, nice location, beautiful grounds and restaurant. The Jacuzzis were dirty and not all were working. The only one that worked was much too hot.
Jeremy·Há 3 meses
The facilities are pretty, the room is comfortable, very close to Medellín and easy to access. The pool was dirty, the schedule for using the jacuzzis should be more organized because I tried to get in and they told me it was already booked and in the end no one got in; it would be good if all 4 jacuzzis worked on weekends. The restaurant service is a bit expensive for the quality and quantity, and the menu is small, not many options. The internet in the room is very regular and the TV couldn't be seen well.
Gloria·Há 4 meses