“Perfect location. Staff, mostly good. Restaurant, good. Breakfast, excellent. Definitely not a "spa"”
The hotel’s claim of being a “spa” is completely misleading; there’s only a tiny massage area right in front of the reception desk with no appointments available when we arrived, and even if there had been, it wouldn’t have changed my view—this place isn’t a spa hotel. The room we had barely fit the bed in; the bed was comfy, but the room felt like a 1950s European space—so cramped you could barely move. Some front‑desk women behaved like 1950s French snobs, though a few were nice and helpful. I speak French. The restaurant staff were super—friendly, efficient, kind, and the food was good, especially breakfast. The location for tourist activities is terrific, right in the center of everything, which we enjoyed even though we’ve been to Aix several times. The room, the “spa”, and the false advertisement that raises expectations that aren’t met at all were the negatives.
LeonHá 3 semanas