Breakfast was served buffet style with a good selection and service, and the staff were very helpful.
MiroslavHá 2 dias
Só um momento…
★★★·Hanoi·8.3
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ou é só digitar — “por volta do dia 20, três noites”
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Hanoi Emotion Hotel in Hanoi features family rooms with air-conditioning, private bathrooms, and city views, including work desks, minibars, and free WiFi. The hotel offers a modern restaurant serving Asian cuisine, a bar, coffee shop, lounge, and business area. It's near Vietnam Fine Arts Museum and Ho Chi Minh Mausoleum, with private check-in, 24-hour front desk, and concierge service.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
Breakfast was served buffet style with a good selection and service, and the staff were very helpful.
Miroslav·Há 2 dias
The stay was very comfortable and reasonably priced; I was really happy with the service, the staff and the facilities, and it wasn’t too far from the old quarter (about 10‑12 minutes by cab and 30 minutes on foot). Everything was good.
Pearl·Há 4 dias
The place was close, but it was small.
Hau·Há 2 semanas
The hotel was easy to get to, the staff were friendly and the rooms were clean, but the rooms felt a bit old and the TV was small.
Phượng·Há 2 semanas
We had a very good stay overall; the rooms were spacious and comfortable and the hotel offered great value for money, which made us genuinely happy with our experience in Vietnam. However, the checkout turned into a disappointment when we were suddenly charged 220,000 VND for bottles of water we thought were free; no one told us these were chargeable and the price wasn’t clearly shown, so we would have avoided them if we’d known, especially since each bottle cost 25,000 VND for what was frankly very poor‑quality water, leaving us with the impression we had been deliberately misled. It’s a shame that a positive stay ended like that over something that could have been avoided with clear communication and transparent pricing. Another major issue was the internet connection, which was absolutely catastrophic from arrival until departure, so if you need reliable Wi‑Fi, be prepared for frustration. In short: good value, spacious and comfortable rooms, but terrible internet and an unpleasant surprise at checkout; double‑check what’s complimentary before you consume anything. The hotel had potential to leave a very positive impression, but we left disappointed.
Romain·Há 3 semanas