Kolsay Kazakh Village

“One of the most heartwarming stays of my life! ❤️”

We stayed at this lovely place in Kolsai, and it turned out to be one of the most memorable parts of our Kazakhstan trip! The place was cozy, comfortable, and had great facilities, but what made it truly special was the incredible warmth of our hosts. They treated us like family, hosted a delicious dinner, and we spent a beautiful evening playing musical instruments and sharing songs from different countries, including India! What touched me the most was how they celebrated my birthday. They surprised me with one of the most delicious cakes I had in Kazakhstan, completely complimentary, and even gave me a thoughtful little gift! It was so unexpected and genuinely heartwarming. ❤️ I've traveled to more than 15 countries, but rarely experienced such warmth and hospitality. Even their adorable little granddaughter made our stay extra special! This was so much more than a hotel stay. We arrived as guests but felt like family. One of my favorite memories from Kazakhstan, and I would wholeheartedly recommend this place to anyone visiting Kolsai! ❤️

Mansi·Há 3 semanas

“Стройплощадка и грубый хозяин”

The location between two lakes is convenient, but there are many similar hotels in this village, so there’s no reason to stay here. The photos on Booking don’t match reality at all. Instead of a playground area, there’s a construction site: the owner is expanding and keeps renting out yurts right in the middle of the build (see attached photo). They claim full board, but we were simply refused lunch. Money was refunded, but we were on vacation, not hunting for food. Breakfasts and dinners were sparse. On the arrival day, dinner was delayed by an hour and a half because a bus of tourists was prioritized over the guests who were supposed to be staying. The yurts were cold. When we asked for heat, the owner talked about the “heating season,” and we only got a heater after a long negotiation. Wi‑Fi in the yurts doesn’t work; the explanation involved mountains and Starlink. Connection is only in the dining area. While we were there, the owner rudely started kicking us out because we supposedly disrupted cleaning. For every issue, the owner has an excuse instead of a solution, and guests are seen as a nuisance. It’s clear he cares about the number of rooms, not the people in them. The construction will finish someday, but the attitude toward guests won’t change. Not recommended.

Ilya·Há um mês

“硬件完备，服务欠奉，餐食也低于预期，只有一个热菜”

The place was clean and tidy, but there weren't enough staff. I often couldn't find anyone to ask questions, and even during check‑in it took a long time to get a key. No one answered my online queries beforehand, and when mealtime came, nobody told us how to get seated; most of us just waited in the dining area. The restaurant was crowded.

Chao·Há um mês

“Staff gentile e disponibile, stanze calde e cibo ottimo”

The location, the food, and the cleanliness were all excellent.

Nicholas·Há um mês

The spot was well‑situated and the staff were very helpful when I fell ill.

Warren·Há um mês