D'Carol Hotel Surabaya

The Wi‑Fi was fine, but the sheets were not clean.

Mochamad·Há 6 meses

“I wouldn’t let a stray dog stay here. absolutely disgusting avoid at all cost”

The only thing that helped was getting the elevator down so I could leave; otherwise, this is the worst hotel I’ve ever stayed in. I arrived, got a key to my room, and they demanded cash. Inside, I couldn’t figure out the lights because there was one switch for the bathroom and another that controlled the AC, main light, and a small light, and you had to triple‑click them to get the one you wanted. The bed sheets looked like a smacked‑up armpit. The room was covered in dirt and cobwebs on the ceiling. I didn’t even unpack; I went to reception and the woman was useless. I returned the receipt, got my money back, and when I checked into my next hotel I still had the room key in my pocket – that was the only good thing. The staff were useless; the whole place was just disgusting.

Edward·Há 8 meses

“Nyaman”

The hotel's strategic location was a major plus, but considering the price, I expected a lot more. While the location was great, the hotel itself didn't quite live up to my expectations.

Yasa'·Há um ano

I was thoroughly disappointed with my stay at this hotel. The cleanliness was subpar, with dirty beds and brown stains everywhere. I even spotted a cockroach roaming around the bed, which was a major turn-off. The staff seemed unfriendly and rough, although a few of them were kind. Overall, it was a terrible experience that left a bad taste in my mouth.

Robin·Há um ano

The hotel's proximity to the train station was convenient, and the option to eat on-site was a nice bonus. However, the electrical system was quite unusual, with some quirks that took some getting used to.

Benygo·Há um ano