Pelican Inn at Las Dunas Chelem

The staff were friendly, but the beds felt very uncomfortable.

Lynda·Há 4 semanas

The beds were very comfortable and the room was excellent, and the burgers are great.

Guadalupe·Há um mês

“excelente y confort”

We honestly went to sleep because we were with a family near the beach during the day. Everything was fine.

Roberto·Há 2 meses

“Party city; nice pool, nots of drinks and loud music!”

I ate at the on‑site restaurant, the food was decent but the service was terrible—no hostess, waiters just shuffled in and out, nobody stayed to serve anyone. The noise was brutal; the DJ blasted music at 11/10 volume that seeped into every room. The hotel doors need soundproofing upgrades. The place looks neglected; plaster and paint are peeling—my room had plaster falling in several spots across the floor. The shower lacks proper drainage baffles or a lip, so water from the toilet room dripped onto the bedroom floor. There was no coffee pot, no microwave, no fridge in the room. I never received maid service for the entire week; I had to track down the pool cleaner to get fresh towels once. The pool staff were overworked and could use more help. Grounds were messy with trash everywhere; staff should pick up trash when they see it. The hotel sits on the main highway, so traffic noise is unavoidable.

Christopher·Há 2 meses

“Un lugar cómodo y agradable”

The rooms were comfortable. I would have liked a fridge in the room.

Jonathan·Há 2 meses