Serenity Sky Arc Resort - Sahl Hasheesh

“Szuper hely, szuper élményekkel”

The accommodation was fantastic, although it wasn’t what we asked for – we ended up with a sea‑view room that was comfortable and spacious. The staff were very kind, courteous, helpful, everything was very clean. The food was tasty, and my partner, who is sensitive to gluten and dairy proteins, was able to eat well. The beach was wonderful, the artificial reef was incredibly rich in marine life, perfect for snorkeling. We felt great and will definitely return. The only small mistake the staff made was in the Italian restaurant where, for our à la carte order, they probably put regular pasta in the minestrone soup instead of gluten‑free. Anyone with such a problem should pay attention, because although the staff and chef try to watch for it, they are human and can err.

Tamás·Há 3 semanas

“Une tres belle découverte”

Ahmed Alazab is truly the person who will make you a priority in everything you want at the hotel and make you feel privileged. I would have liked more information about the sports available at the hotel.

Boutaa·Há 3 semanas

“🌟 Estancia maravillosa, fondo marino espectacular y un trato excepcional de Mahmoud”

🌟 Wonderful stay, spectacular underwater scenery and exceptional treatment from Mahmoud. Our stay at Serenity was fantastic 🏨✨. The hotel overall is very well maintained, spotless in terms of cleanliness 🧼, and the room was very comfortable 🛏️. We traveled in October and it’s great that there’s a hot pool to relax in 🏊‍♀️🌡️. We want to highlight Mahmoud’s service 👏. He attended us wonderfully, always at our disposal; his personalized attention made a difference and greatly improved our experience. Also, our reservation included late check‑out if available and he offered it until 18:00 h, since our flight left at 22:00 h ✈️🕒. It’s a huge detail and very appreciated that it allowed us to enjoy the last day with total peace 🙏. Also mention that the entertainment team and bar and restaurant staff were always very friendly and close 😊🥂. The hotel’s beach is magnificent 🏖️, with a snorkeling zone that is a real privilege 🤿. Underwater there’s a sort of city and sunken structures full of coral where a lot of life concentrates 🪸🐠. We saw an incredible variety of species: clownfish, pufferfish, triggerfish, surgeonfish, boxfish, triggerfish, barracudas, squid, octopus and rays 🐙🐡🐟. Regarding cuisine, the buffet food is pretty good 🍽️. Our reservation included a couple of extras that were totally worth it: a à la carte dinner at the Italian restaurant, which was exquisite 🍝🍷, and a romantic dinner. The latter was spectacular; they prepared it on the beach, just the two of us, creating a super special atmosphere and very tasty food 🕯️❤️🌊

Yvette·Há 3 semanas

The staff are always available to meet various needs, the hotel is truly very beautiful and very clean. It was very pleasant to stay there.

Baptiste·Há 3 semanas

“Ein perfekter Aufenthalt mit traumhaftem Strand, ausgezeichnetem Essen, einem wunderschönen Zimmer und herausragendem Se”

Unser Aufenthalt war einfach hervorragend und verdient in jeder Hinsicht 10 von 10 Punkten! Der Strand war wunderschön, sauber und gepflegt perfekt zum Entspannen und Genießen. Auch das Essen war ausgezeichnet. abwechslungsreich, frisch, geschmackvoll und von hoher Qualität. Unser Zimmer war ebenfalls perfekt, sehr sauber, komfortabel und liebevoll eingerichtet. Die gesamte Anlage, der Service und die Gastfreundschaft haben unsere Erwartungen übertroffen. Besonders hervorheben möchten wir Mr. Aboutaleb, der unglaublich zuvorkommend, freundlich und hilfsbereit war. Er hat sich persönlich darum bemüht, all unsere Wünsche zu erfüllen, und alles dafür getan, dass wir uns als Gäste rundum wohlfühlen. Man hat wirklich gemerkt, dass die Zufriedenheit der Gäste hier an erster Stelle steht. Vielen Dank für diesen außergewöhnlichen Service und die wunderschöne Zeit!. Es gab für uns nichts Wesentliches zu beanstanden. Wir haben uns sehr wohlgefühlt und waren mit unserem Aufenthalt rundum zufrieden

Mert·Há 3 semanas