“En colère”
Close to the center I booked a room for a quiet weekend with my partner, hoping for a cozy spot on a modest budget (140€). Instead, we were handed a room that felt like a hospital or nursing home. We were assigned a wheelchair-accessible room even though we didn’t request it, the décor was stark, the bathroom was barely usable, and the bed was not a single bed but two twin mattresses that were separated, shifting and leaving a gap in the middle at night. No basic amenities were provided. There was no coffee or tea sachets, which is standard in hotels of this level, and the air‑conditioning that was advertised was missing. The only free service I had selected at booking was not even honored. I can’t understand how, after all the questions asked during the reservation, the hotel managed to give us such a room. It doesn’t even justify 80€ a night, and that’s still… After I complained to reception, they said they would call me in the afternoon for a commercial gesture, but the call never came. I’m very angry. Despite the hostess’s friendliness, I absolutely do not recommend this place; it’s disgraceful to charge such a price for a room like that.
BacchettaHá 3 semanas