Portonovi Resort

“I just loved everything about the hotel - great Room size, close by amenities, cleanliness, staff professionalism and ex”

I loved every part of the hotel – the room was spacious, nearby amenities were convenient, it was clean, the staff were professional, and the location was excellent. I highly recommend it.

Gueorguieva·Há 2 dias

A large luxury apartment, clean, with a beautiful view of the marina.

Toni·Há 3 dias

Everything was amazing. The staff responded on time and were fantastic. The apartment was clean, roomy, and had everything we needed. The location was incredible. I definitely plan to return and will tell all my friends and family who want to visit Montenegro.

Jones·Há 3 dias

“Beautiful resort, but the service and overall experience were nowhere near the 5-star standard the price suggests.”

Portonovi itself is beautiful and the rooms are very spacious. The breakfast staff were genuinely excellent – exceptionally friendly, attentive and probably the best service we experienced during our stay. The beach club was also one of the better parts of our stay and we appreciated that it was included. The young man who served our drinks there was extremely friendly and attentive. Unfortunately, considering the price, several things simply did not feel like a 5-star experience. 1. Gym costs €20 extra per day The gym is not included for hotel guests and costs an additional €20 per day. At a resort in this price category, we found this very surprising and would expect gym access to be included. 2. No daily room cleaning Our room was not cleaned once during our three-night stay. We only received fresh towels because we specifically asked for them one evening. We were told that cleaning is only provided every few days. For a 5-star resort, this was honestly very disappointing. 3. Very little flexibility at reception We asked whether we could move to a larger room for the three of us, ideally with a sea view, and were happy to pay the difference. We were almost immediately told that nothing was available because of a wedding and many expected guests. However, several suitable sea-view rooms remained available that day and throughout our stay. Of course, we were not going to pay the full price for a second room on top of what we had already paid. What disappointed us was that no upgrade, alternative room category or other solution was even offered. 4. Indoor pool The indoor pool was another major disappointment and, in our opinion, far below what we expected from a resort in this price category. 5. Breakfast buffet While the breakfast staff were excellent, the buffet itself was disappointing. The selection was quite small and everything was squeezed into one small area. Even with only six or seven people at the buffet, it became crowded and you had to wait for each other. We stayed outside the main season, which made the setup even more surprising. 6. Technical issues We had problems with several doors. Staff had to come twice because the large balcony door in our bedroom would not close properly

Yousuf·Há 2 semanas

Topp!

Ketil·Há 2 semanas