上海荷逸悦居酒店

“Забота сотрудников отеля сделала наш отдых особенно комфортным”

The staff were amazing, attentive and tried to help with every little thing; thanks for the tips, advice and help! The administrator, drivers, housekeepers, restaurant staff – everyone deserves a big thank you! We rented a two‑person room with a city view. The room was spacious, had all the necessary furniture, the beds, mattresses and pillows were very comfortable, and the quiet was maintained so we always slept well. I liked the presence of various useful items – toothbrushes, slippers, a fumigator, a kettle (the TV wasn’t turned on but it was there). Thanks also for the daily cleaning and towel changes! The restaurant was also nice; we dined at different times and there was always a choice. Not all dishes were familiar, but you can definitely find something to your taste! The coffee machine was especially pleasing! The metro was a bit far, but we drove or took the hotel bus every day. The reception staff always offered convenient transfer times, and the driver gave us his phone number. Just ask questions and they’ll help you! There is also a transfer to Disneyland, the zoo and the wildlife park, and a return transfer from the parks and Disneyland; we were added to a WeChat group, which let us know when the return bus left. From the metro to the hotel we took a taxi (there may be buses, but we didn’t find out). For those without internet who can’t call a ride through an app, advice: there are taxis at exit 1 from the metro, the trip to the hotel cost 23. Thanks also to the friendly receptionist who helped me order a package to the hotel address; she helped me fill out the app and the goods from Guangzhou arrived in two days. The only downside is that the room didn’t have a fridge (I don’t know about other rooms), but we didn’t need it, so I can’t call its absence a minus. Another point unrelated directly to the hotel: they have two branches, which I didn’t find in the description at first. When we took a taxi from the airport we were taken to the wrong branch, so we had to call a taxi again and the administrator at the second branch helped us. We probably should have booked a transfer in advance, but we didn’t. Later the administrator gave us the exact address, which we showed to the taxi drivers.

Ekaterina_ka·Há 3 meses

Hello! When booking three rooms, free transfer was promised, but our group of eight—seven of whom were elderly retirees—was not met. We waited at the airport for three hours. We supplied all the required details: airport name, airlines, flight, arrival time, desired check‑in time. We sent the full information in advance, printed a sheet with the travelers’ surnames and first names, and also asked about payment methods; you read our message and responded.

Khalicha·Há 4 meses

Everything was fine and the staff was helpful.

Ovidiu·Há 5 meses

“It was OK for our stay, but could be improved.”

The room is in good size and got everything we need for the night. It is near shops and restaurants, although most of the restaurants close at 9:30pm. 1) The room smells of smoke which is not great. 2) The location is not so close to the airport as I expected, especially we needed to be dropped off in another hotel for another car. So the total journey time to the airport is about 45 mins (including other terminal drop offs). 3) We have to walk to a long way to pick up point for some reason, good that we don't have suitcases with us

Yueyang·Há 5 meses

“Good for what we paid. Amazing morning views. Close proximity to most things. Staff were super friendly and helpful”

The hotel is near most places, and the breakfast buffet was a highlight with plenty of options to choose from. The room was on the smaller side and rather old; it needed a few updates, like new carpet, but overall it was reasonable.

Vuetibau·Há 5 meses