Casa Monika penthouse room

“Nos emocionaba la habitación al verla equipada, espaciosa y con esa vista. Lo que no dice es comparte el espacio con el”

Rescatable la cocina con utensilios, refri, para poder preparar algo. Ventilador y aire acondicionado en la habitación, y a unas 4 cuadras de la playa. Cercano a restaurantes, Minisúper, y la vida nocturna. No había agua caliente, lo comenté con Clem… me dijo que había quedado y no!! Solo pudimos bañarnos 1 sola vez con agua caliente. No hacen limpieza de la habitación…. De que sirve la información que ponen con instrucciones de la estancia

Andrea·Há 3 semanas

“No contraten este hospedaje!!! Es estafa, te roban dinero!!”

I was scammed! On the day I arrived, the staff told me the dates weren’t available, yet they had already charged me and wouldn’t refund my money; I had to find another place at midnight, and the hotel staff called me later saying they’d moved my reservation to 7‑12 April, which I couldn’t do because I was leaving on the 7th. Booking treated me as if I never showed up on the 12th and didn’t return any money.

Checo·Há 6 meses

The rooftop terrace offered a fantastic view. Construction work is currently underway in the neighborhood.

Arne·Há um ano

“Bonito lugar”

The place is pretty and the facilities look new; it’s within walking distance of many restaurants, and the staff were always clear and communicative. However, there are a lot of bugs of all kinds, water seeps into the bedroom when it rains, there’s no air conditioning, and the room isn’t cleaned while you’re staying.

Estefania·Há 2 anos

“Good view with multiple issues made for an uncomfortable and frustrating stay.​​​​​​​​​​​​​​​​”

It was located in Punta Zicatela, accessible via a paved road, and the view was decent. Serious problems included: 1) No air conditioning, making the heat unbearable. 2) The booking was non‑refundable, so we couldn’t leave early. 3) On the first night, only hot water was available, so showering after a long day was uncomfortable. 4) Mosquitoes were a problem; the net didn’t close properly, trapping insects inside. 5) The pool’s cleanliness was unclear; the filtration system was off the entire stay. 6) Drinking water was only on the first floor, far from our room. 7) Security was weak; the doors didn’t shut properly, could be pushed open easily, even though a lock was present. 8) The host responded after day one; the water issue was fixed within 24 hours. 9) By the time the issues were resolved, we wanted to leave even though we had paid for an extra night. The host should have checked these problems during cleaning. This experience greatly affected my comfort and enjoyment.

Hector·Há 2 anos