Ka Tembe Self Catering Lodge

“Horrific. The provided number did not pick up nor did the property follow up”

Unfortunately, my stay at this hotel was cut short due to a series of unfortunate events. Upon arrival, I was unable to check in as no one was available to answer the phone or open the gate. This lack of communication and organization left me feeling frustrated and disappointed.

Lebo·Há 9 meses

I must commend the owner's son for his exceptional customer service skills and humble demeanor. He truly went above and beyond to ensure that I had a comfortable and enjoyable stay.

Benjamin·Há 10 meses

“Please improve on the above”

While the location of this property was a major plus, my overall experience was let down by several issues. The rooms were not cleaned properly, and there were no fans or air conditioners to provide relief from the heat. Additionally, the door was difficult to open and lock, and the presence of flyers in the room was an unwelcome surprise.

Shirley·Há 11 meses

Although the staff at this hotel were cooperative and friendly, my stay was marred by the fact that the rooms were not clean. This was a major disappointment, and I was expecting a higher level of cleanliness and attention to detail.

Nkane·Há um ano

“The property owner is very unprofessional. He knew that we were coming and didn’t even bother to contact us to check whe”

My experience at this property was marred by a series of issues, starting with the fact that no one was available to check me in or open the gate upon my arrival. Despite trying to contact the owner using the provided phone number, I was unsuccessful. It wasn't until 10:15 pm that I was finally able to reach the owner, who arranged for someone to open the property for me.

Katlego·Há um ano