Kwazi Guest House

“Bad”

I didn’t even sleep at the venue. They overbooked guests and I arrived at 8:30pm and I didn’t have a place to sleep. We were stranded because all guests houses were fully booked. I booked early on the 29 August but when I arrived I didn’t have a place and stranded. I didn’t even sleep at the venue. They overbooked guests and I arrived at 8:30pm and I didn’t have a place to sleep. We were stranded because all guests houses were fully booked. I booked early on the 29 August but when I arrived I didn’t have a place and stranded

Nokuthula·Há um mês

“Terrible stay and familiy did not enjoy it at all”

Nothing much to like. The area is run down and dilapidated, and it’s infested with cockroaches.

Emmanuel·Há 6 meses

“It was okay”

Clean and friendly staff, but it’s far from the CBD and there’s no entertainment nearby.

Kamogelo·Há 9 meses

“It was ok. if cleanliness and maintenance issues could improve then i can even overlook other things”

The lady who checked us in was amazing, friendly, and went out of her way to make sure we were okay. 1. The back entrance gate made a loud noise whenever someone opened it. 2. The shower door was broken, so water leaked out, and the shower head was odd—water came out of the tap. The downlights were all blown out, and the single light in the bathroom was almost blown out too, so we had to use a phone torch/flashlight when we went to the bathroom. 3. The linen/bedding was old and visibly stained; the fridge had green mould when you opened it. There were many maintenance and cleanliness problems that need fixing. There was no soap or shower gel, only half‑used toilet paper, cups were in the room but no amenities and no towels. I may have missed the info that you need to bring your own stuff, but for a 3‑star place at least offer a bath sheet, and please remove those dirty hotel slippers.

Thandeka·Há um ano

It wasn’t the same as the one we booked, so disappointing. They told us they knew nothing about our booking and that the guest house was already full, even though we had booked 2 months ago and paid the booking fee. We were then referred to another guest house that we didn’t like. The treatment from the people at Kwazi was so disappointing and unprofessional. I do not recommend it to anyone.

Sivisiwe·Há um ano