The host was very organized, responsive, and helpful whenever I had any questions, and they sent clear videos in advance showing how to find the lodge, which made arrival very straightforward. From a hosting perspective, I was very satisfied with the communication and support provided. Unfortunately, the cleanliness of the property was disappointing: the sofa seating was stained and looked unclean, which was especially problematic because one member of our group had to sleep on one of the sofas during our stay. We also found a used water bottle underneath one of the beds, which appeared to have been left behind by previous guests. In addition, when I emptied the kitchen bin midway through our stay, I discovered a significant amount of rubbish and food waste at the bottom of the bin underneath the bin liner; the smell was unpleasant, and it seemed that the previous contents had not been removed before a new bin bag was installed. While the host was excellent and communication was very good throughout, the overall cleanliness of the property fell below expectations and let the stay down.
SunainaHá 2 meses