The front desk was okay, but the room advertised as three double beds actually had three single beds. Please correct the listing. The room was hot, especially in summer, and the air conditioning didn’t work well.
NguyênHá 4 meses
★·Hà Tĩnh·7.2
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ou é só digitar: “por volta do dia 20, três noites”
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Phương Phương 1 Hotel in Ha Tinh offers spacious family rooms with air‑conditioning, private bathrooms, bidets, walk‑in showers, and free toiletries. Guests enjoy 24‑hour front desk, daily housekeeping, full‑day security, free on‑site parking, TV, soundproofing, and tiled floors. Located 55 km from Vinh International Airport, the hotel provides easy access to local attractions.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The front desk was okay, but the room advertised as three double beds actually had three single beds. Please correct the listing. The room was hot, especially in summer, and the air conditioning didn’t work well.
Nguyên·Há 4 meses
The price matched the service.
Nguyen·Há 5 meses
The location was convenient for my travel in Hà Tĩnh, but the kitchen felt a bit old.
Huy·Há 11 meses
The hotel is small, yet the staff structure is professional and earnest, showing a real effort to serve guests well and flexibly; the front‑desk staff were polite and friendly. However, the night‑shift guard was unpleasant and seemed to lack basic awareness. I arrived around 6 am and negotiated an early check‑in with a minimal 50 % surcharge for the previous night, but this guard refused and demanded an extra night's payment. That was unacceptable; I offered to leave my luggage and move elsewhere, yet received no assistance. When I asked about the check‑in time, he replied that 4 pm was the only option. This was my first encounter with such a situation, and I inquired why the booking page listed 2 pm, to which he gave vague answers. It was raining outside, he urged me to leave, repeatedly asking if I needed a taxi so he could chase me away. I had to step outside and smoke. After about 15 minutes he called me back and finally agreed to my original proposal, but his attitude remained evasive and irritable. His competence and demeanor were far below that of the front‑desk staff; I see this as a symptom of a poorly managed operation that hires underqualified and unprofessional personnel. VERY DISAPPOINTING.
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