“Я здесь не жил. Верните мне 33 доллара, бессовестные.”
We arrived to find the front desk telling us the property had been reorganized and no longer existed under its old name, now calling itself Алеандер отель and asking us to book again. I had already paid $33 online on July 1, yet the reservation was never cancelled and the money has not been returned despite my attempts to cancel, which were denied. On site I paid another $17 for the same place under the new name, which seems just a rebranding. I’m asking the booking platform to address this, refund the $33 that was taken without service, and take action against the hotel; their responses have been nonsensical and they have no WhatsApp, so I’m left waiting for a refund.
RustamHá 3 meses