Clarion Hotel Conference Center Maggie Valley

“Everything and everyone else was nice here.”

The property is clean and the staff at the front desk and the people that cleans the hotel room are really hard. workers, and they are all sweethearts. The only thing I was disappointed with during my stay was the conduct of a maintenance/janitorial employee named Josh. I am a gay male, and Josh made my stay extremely uncomfortable by calling me a homophobic slur. When I told him that I found the comment rude and inappropriate, he responded by saying that if I thought that was rude, I had “much more to come.” I found that statement threatening and completely unacceptable. After I reported the incident, I also felt that I was being treated differently. I normally use the back entrance because I park my vehicle on the back right-hand side of the hotel, but the door was repeatedly locked, which made it difficult for me to come and go through the entrance I normally use. There was also an incident where Josh came to my hotel room and knocked extremely hard on the door. The knocking was so aggressive that it frightened both me and my roommate. The way he approached the room was completely unnecessary and made an already uncomfortable situation even worse. I believe hotel employees should treat every guest with professionalism, courtesy, and respect, regardless of sexual orientation. Unfortunately, my experience with this employee did not reflect those standards

Lavantay·Há uma semana

“This was our first time in Maggie Valley, but it will not be our last at the Clarion.”

The breakfast was excellent. We don't usually have eggs, sausage, bacon, biscuits and gravy for breakfast, so this was a real treat and it was delicious. There was a large variety of food to chose from. My husband is handicapped and even though we had a walk-in shower, a shower chair would have been very useful. Everything else was top notch

Betty·Há 2 semanas

The staff were very friendly, the breakfast was tasty with many choices for everyone, and the beds were clean. The bathroom door didn’t close fully, and the elevator smelled strongly of cigarettes.

Nathan·Há 3 semanas

The beds were incredibly comfortable, and the room was spotless and modern with a rainfall showerhead. The location was spot‑on, and the pool was nice, though it was too cold for us to use during our stay. Breakfast was decent—basic waffles, biscuits and gravy, packaged oatmeal, yogurt, and eggs. There’s a Mexican restaurant attached. From the outside I didn’t expect how pleasant it turned out to be. The only downside was the duvets, which had what looked like cigarette burns on them; the room itself didn’t smell of smoke.

Krista·Há 3 semanas

The place is close to everything, but the tub wouldn’t drain and for the price you’d expect a better experience. It needs some updates.

Michael·Há um mês