The location on the outskirts of Sintra is very peaceful, with a wonderful ambience.
DavidHá 2 semanas
Sintra·8.0
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ou é só digitar — “por volta do dia 20, três noites”
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The WOT Sarrazola Soul hotel in Sintra offers a tranquil retreat with a garden, expansive terrace, and bar, complemented by complimentary WiFi. Air-conditioned rooms feature private bathrooms, garden views, and balconies. The property boasts a lounge, 24-hour front desk, and electric vehicle charging station, along with a picnic area and family rooms. A continental breakfast buffet is served daily, with special diet options available.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The location on the outskirts of Sintra is very peaceful, with a wonderful ambience.
David·Há 2 semanas
It’s hard to judge the establishment on its own; we had a last‑minute emergency that forced us to shorten our stay, and the reservation was non‑cancellable. We reached out four days before arrival to see if we could postpone or receive a goodwill gesture, but the hotel gave us radio silence. We tried contacting them by email, phone, and directly through Booking, and they never responded. I find that extremely disrespectful; even a simple apology would have sufficed. Saying “sorry, but your stay is non‑cancellable, we can’t do anything” is unpolite. Given their communication style, I think this is a place best avoided.
Hervé·Há 2 semanas
The community areas were fantastic, and there were plenty of dining options nearby. The beds were comfy and the staff were a lot of fun; Ricardo, in particular, was very friendly.
Thomas·Há 2 semanas
The bathroom had mold, the toilet seat was loose, the air‑conditioning didn’t work, and nobody came to fix it.
Gabriela·Há 2 semanas
Almost everything was fine, I’d recommend it; it’s pleasant and well run. The lack of parking, the slow elevator on the third floor, and the delayed door closure were the only negatives.
Ricardo·Há 3 semanas