“Escorpion and poor breakfast”
We found the room pleasant, but the stay at Calatea Suites was marred by an incident that left us less satisfied. A scorpion appeared among the decorative stones in the bathroom; while the stones looked nice, they proved ineffective because the scorpion hid beneath them. The most troubling part was that when we tried to call the hotel, we went about 40 minutes without anyone answering, so no one could be sent right away. When someone finally arrived, the staff could not locate the scorpion, which had slipped under the stones. Later it reappeared, and we had to kill it ourselves with our own hands—a dangerous situation we definitely shouldn’t have had to deal with as guests. On top of that, the breakfast seemed rather weak compared to what we expected. Overall, many aspects of the stay were enjoyable, but an incident like this, coupled with the lack of response during a moment of concern and the breakfast quality, made our experience at Calatea Suites not as pleasant as we had hoped.
UnaiHá 2 meses