“One of the most beautiful stays ever!”
Beyond expectations! Everything is great the suite the staff the facilities. Everything was extraordinary
SundusHá um mês
Só um momento…
★★★★★·HarbourFront·7.0
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ou é só digitar — “por volta do dia 20, três noites”
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The Laurus, a Luxury Collection Resort, Singapore, Sentosa Island, is nestled within tropical landscaping in Resorts World Sentosa. The resort features a free-form swimming pool with poolside cabanas and a 24-hour fitness centre. Air-conditioned rooms offer entertainment systems, minibar, and en-suite bathrooms with hot-water showers. Located near Universal Studios Singapore, Vivocity Shopping Mall, and Singapore's Central Business District, with WiFi and concierge services available.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
Beyond expectations! Everything is great the suite the staff the facilities. Everything was extraordinary
Sundus·Há um mês
I was deeply disappointed because neither the listing nor my confirmation mentioned that the dinner was only a one‑time benefit for the whole stay; both clearly advertised dinner as part of the package with no restriction. Had that been clear, I would have chosen the breakfast‑only option since a single dinner doesn’t add much value to a 4‑night stay. You claim the information was shared well, but that wasn’t what was shown on the platform when I booked and paid. If the info was truly shared correctly, then it’s a marketing and listing failure on the platform, and the hotel is responsible for accurately representing the package, not the customer. Guests decide based solely on what’s presented online, so it’s unreasonable to expect them to verify or question terms that are supposedly clear in the confirmed booking. This experience has made me feel misled by the package’s marketing; guests are led to believe they’re getting a generous deal, only to learn the true, limited terms upon arrival—too late to cancel without penalty. That’s unacceptable. I refuse to treat this as mere feedback; it’s a real discrepancy between marketing and delivery, and I expect it to be resolved. Since the hotel can’t honor the advertised package, I’ll be escalating this to request a partial refund for the dinners that weren’t provided.
Leonard·Há 2 meses
Everything was good, but they need to offer halal food.
Hesham·Há 2 meses
Everything was great, but they need to offer halal food.
Hesham·Há 2 meses
When the system glitch prevented our deposit card from being processed at check‑in, the front‑desk staff let us continue with our plans without any delay, handling the situation with a very positive attitude.
Mengju·Há 3 meses