“Aufenthalt mit Misstönen”
The room by the pool was spacious and had a wonderful location near the garden. Breakfast had enough variety and was practical. A washing machine and dryer provided for guests was also practical. I was unpleasantly surprised when I was moved to another accommodation at short notice (because of construction?); the timing and distance from the original room were a challenge and a burden. When I complained about the blanket, I saw some inconsistencies (hair and stains). The bedding was changed without hesitation, which should have been a given. The lady at reception seemed to dislike my complaint, as she offered no apology. I felt very embarrassed by these inconveniences, so I apologized for them… The situation was reversed?!?
OliverHá um mês