“AWFUL PLACE, MONEY MAKING MACHINE. DO NOT BOOK AS THEY DO NOT ADHERE TO BOOKING.COM RULES”
The experience was truly awful. The property demanded prepayment two days ahead, even though the support team had clearly told me that was against policy and that I shouldn’t pay in advance. I repeated that to the host and even got confirmation from the property owner (listed phone number) that my booking was confirmed, yet another person kept contacting me asking for money, which I refused, suspecting fraud. When I arrived to check in, they denied me the room and didn’t even cancel my reservation on the app, apparently giving it offline to someone else because of the summer season and weekend tourist rush—likely to upsell. This completely derailed my plans. DO NOT GO TO THIS PROPERTY; they just want money and make up excuses to cancel rooms. The property is mismanaged, with the owner living elsewhere and another person running things, demanding prepayment or else canceling rooms even after being told to follow policy. They ignore the support team’s calls and refuse to admit any fault.
RishabhHá um ano