“Unprofessional landlords. Booking.com should just refund me as the landlord is not responding to Booking.com agents nor”
I never even got to use the property. The housekeeper didn’t come out to speak to me and shouted from the balcony that it was fully booked, even though I had a walk‑in booking on that date. When I begged her to come down, she still spoke to me through the gate and then called the landlord, who told me to call for a refund because she didn’t have my money and claimed she had cancelled my booking, which was false since the payment had gone through. I still haven’t received my refund. The landlord was unprofessional, showed no remorse, and I never stayed because the place was apparently fully booked for me.
LegotseHá 9 meses