“Not Up to Global Luxury Standards”
The rooms are spacious and well designed, especially the shower that lets you look out onto the grounds, the ocean, and the horizon; the balcony is large and very private. Breakfasts are amazing, and most facilities are neatly arranged and kept clean. Housekeeping is lovely and attentive, and the bed is very comfortable. However, the place is starting to look old, and humidity damages the interior because of the wood; the room had a slight musty odor that I eventually got used to. The adult pool had many kids in and around it each time I visited, and the kids’ pool had many children too—though that’s where the mostly unstaffed bar is. If you’re hoping for a Bali‑style lounge with attentive staff handing you cocktails in a tropical paradise, you won’t find that here. The lounge chairs are poorly designed and uncomfortable, like little slides that make you fight gravity to stay seated. In a hotel with hundreds of rooms and twice as many adults, they only had 12 lounge chairs with fixed umbrellas, and six more at the water’s edge. If you’ve seen 5‑star service elsewhere, you’ll see that this place ticks all the “luxury” boxes in a bizarre, uniquely Chinese way but misses the concept entirely. The cocktails are oddly wrong—a “Manhattan” made with scotch and orange liqueur, for example—and the bartenders don’t really know how to make cocktails. There’s no decent or even interesting wine or beer.
Todd·Há 3 meses