Alexandre Gala

“À fuir”

Rien. À fuir ! Personnel du soir ( jeune femme blonde) irrespectueuse non professionnelle très désagréable elle ne mérite même pas sa place au sein de cette établissement à accueillir les clients. Elle nous a fait vivre un enfer durant 4h de minuit à 4h du matin avec mon fils de 4 ans. Elle n’a pas voulu nous attribuer de chambre sous prétexte que la réservation n’était pas remonté dans son système a fini par nous donner une chambre défectueuse au bout de 3h elle a appelé un homme pour démonter la serrure pour changer des piles alors qu’elle aurai pu nous donner une chambre directement fonctionnelle au vu des disponibilités. Le fameux monsieur n’a même pas réussi à ouvrir la porte en essayant durant 1h mon fils dormant sur une chaise. Après avoir crié au scandale elle a fini par nous donner une chambre qui n’était même pas faite et infestée de cafard ! Une honte je voyage tous les mois et je n’ai jamais subi ce genre de préjudice même les animaux méritent meilleur traitement

Sana·Há 3 semanas

“Loši higijenski uvjeti u restoranu”

The room was roomy with its own terrace because we stayed on the ground floor; the front desk staff were very friendly, though the restaurant waiters were not. The hotel’s location is great, right next to the seaside promenade, and even though we couldn’t get a garage spot, there were plenty of free street parking nearby, so that wasn’t a problem. On the second floor there’s a nice pool with shallow and deeper areas, and the animation program is also good. Unfortunately, we found cockroaches in our room, and the ground‑floor restaurant on the second floor was infested with them, especially in the morning when we came for breakfast. The tableware was poorly washed, with lipstick stains on glasses and plates that still had food residue. The waiters spoke poor English, and twice out of four dinners we had trouble ordering drinks. Once, around 10 am, a hotel staff member knocked on our door and entered without waiting, which made me very uncomfortable; the man didn’t even know a word of English to explain why he was there. Regarding the pool, it would help to have someone keep guests from crowding the shallow area with their balls.

Daniel·Há 3 semanas

The reception was very friendly, but the buffet offers a lot of food choices yet the quality is only average. Guests eat huge portions and leave a lot on their plates, wasting food; I think they should be fined for throwing away so much.

Sandro·Há 3 semanas

“Conforme”

I liked the overall facilities—pool, jacuzzi, and common areas—but the bed was a bit hard and the buffet food could use some improvement.

Hamza·Há 4 semanas

There were cockroaches in the dining room, the environment was noisy with disgusting filth from the night life on the streets—feces, glasses, and stench. Moving around at night was unsafe, and two friends were robbed. Pickpockets were everywhere around the hotel.

Jozef·Há um mês