The Coco, The Edgartown Collection

“It was excellent overall!”

The location was excellent! Noise at night.

Kim·Há um mês

“It is a perfectly situated, cozy and attractive place. Sitting in the front yard was truly a treat.”

Breakfast was excellent. It was in a different hotel down the street, but that did not really matter. The only problem with the trip was more of a problem than a Coco problem. Booking advertised a bigger room of 290 square feet. That is the room I booked and paid for. But then the hotel allocated a smaller room (rm 5) to me. I did not know it was a smaller room, and not the room I had booked on Booking, until the Coco offered me “upgrades” if I bid in an “auction” of the very room that I thought I had booked. I tried, and failed to win the auction. Even though I offered the maximum they allowed me, my “bid” was rejected. That was a major disappointment, and dissillusion, even before I arrived. So that was the only unsettling part of my Coco experience. Booking advertised the 290 square foot room; I booked that room. I was given a smaller room, and then offered to bid on having the room I thought I had booked. Then my bid was rejected!! I am not sure that the Coco wants its clients to have that negative experience even before they arrive. And is engaging in false advertising if they offer a larger room at a higher price, but then the hotel assigns a smaller room at that high price. Booking and the Coco should revisit this situation and make sure it does not happen for future clients.

Peter·Há 2 meses

“A little bit of luxury where I could rest and relax”

Loved the location our room was gorgeous. Nothing spot on

Alison·Há 4 meses

“Lovely, comfortable stay”

Lovely room – very comfortable and clean. Great location for wandering round the town.

Hannah·Há 4 meses

Wonderfully presented and delicious breakfast. Staff extremely friendly and helpful. Alex went out of his way to help make the visit enjoyable

Michael·Há 4 meses