Americas Best Value Inn West Monroe

“Horrible, horrible, horrible, horrible.”

The front door was locked so I couldn’t check in, and when I finally got the call the door was open; the room door couldn’t close properly so I had to prop a chair, the hair dryer cord was broken—hazardous—and there was a hook on the bed that injured my leg—should be sued for that; the TV didn’t work, no internet connection, the ceiling panel looked like it might fall; how can you associate this hotel with bookings.com? If it hadn’t been so late and I hadn’t driven hundreds of miles I would have left, but I was too tired.

Jennifer·Há 3 meses

Only one light worked in the room, the air conditioner was broken, there were plenty of cigarette holes in the blankets, bath towels also had holes, and the whole room smelled like cigarettes.

Reyes·Há 5 meses

“It was horrible”

Nothing. Nothing

Laborous·Há 5 meses

“Never again”

I'm still fuming about my recent stay. The hotel staff seemed completely clueless about service animals, and I had to pay for my dogs despite my booking being already paid for. The woman at the front desk kept asking for paperwork and wouldn't let up, even after I explained the laws to her. It was like she thought I was just making it up. Not even the Hilton would treat a guest like this.

Gina·Há 7 meses

“Overall my stay wasn’t that bad”

I was really impressed with the staff at this place - they were super friendly and always willing to lend a hand. But, unfortunately, the rooms themselves were a different story. The nonsmoking rooms reeked of smoke, and I mean, it was like someone had just lit up a cigarette in there. The beds had burn marks on them, which was pretty gross. And to top it off, the fridge broke, so my food went bad, and the bathroom had dead bugs crawling around.

Laquandra·Há um ano