“Hotel Staff scammer”
The staff claimed my booking wasn't in their system when I tried to check in and tried to scam me; the service was awful. The old Malay woman at the desk should be fired.
NurulHá 3 meses
Só um momento…
★★·Jerantut·6.7
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ou é só digitar — “por volta do dia 20, três noites”
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Hotel O Gold Hill in Jerantut offers air‑conditioned rooms with seating areas, hairdryers, and televisions. Guests enjoy a lush garden, outdoor seating, and 24‑hour front desk service. Daily housekeeping and room service enhance comfort. Located 162 km from Sultan Haji Ahmad Shah Airport and 5 km from Perhentian Kuala Neruh, the hotel provides easy access to local attractions and English‑speaking staff.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The staff claimed my booking wasn't in their system when I tried to check in and tried to scam me; the service was awful. The old Malay woman at the desk should be fired.
Nurul·Há 3 meses
The hotel is close to town and easy to reach. Unfortunately, rooms on the same level were not grouped together; I was at the front, my child in the back, and another guest in the middle.
Nurulhuda·Há 7 meses
At the front desk, the person asked why I had booked since the price seemed high, then showed me a rate for the same room that was half the published price. He also asked if I had ever been to Jerantut, which felt very awkward.
Dee·Há um ano
The bathroom was clean.
Mulangirl·Há um ano
The staff were very friendly; Uncle Max, who was about 87, helped me even late at night, and the morning staff were also helpful. I forgot to ask the sister’s name from Terengganu. I really liked the area—so serene and relaxing, far from the main road. The hotel is in a housing area. The room wasn’t very clean; there was dust on the curtains and the floor felt dusty and blackish. The room was big with a nice mattress and pillow, but dust was noticeable when I entered. I prefer a firm mattress over a very soft one. The TV was a joke—it only worked on TV8 and even when I increased the volume to 100, nobody could hear it. It was so funny. With the price, I accept it. I just wanted to share my experience; others might have a different one.
Nadiah·Há um ano