“A huge disappointment leading to not returning or recommending.”
The hotel’s location is stunning, and the pools and gardens are gorgeous, with many rooms offering fabulous sea views. Yet the high expectations were let down by several issues. There is no Wi‑Fi in the rooms and the internal phone is unreliable, which is worrisome for night‑time problems. Surprisingly, only a bottle of water was provided on the first night—unacceptable in a country where tap water isn’t drinkable. I was told there was a bar, but I had to purchase there! The staff all seemed unhappy, none smiled, and any request felt like a nuisance, affecting the overall atmosphere. No guest laughter or smiles were heard, unlike the friendly staff in Kalkan who go above and beyond. Breakfast was a standard buffet, disappointing compared to most hotels. The hotel’s fabric is tired, with many items broken or damaged, clearly needing serious investment.
Lynn·Há 3 semanas