“If you like the smell of marijuana, this is the hotel to stay at.”
The front desk receptionist was very friendly, yet the hotel shuttle driver’s conduct during our late‑night pickup at RDU Airport around 11:45 p.m. was concerning. He told us he accepts gratuities, which felt inappropriate, and added, “Let’s not all speak at once,” a rude remark. We understand tipping is customary, but it should be left to the customer’s discretion, not requested. As guests, we expected courteous and professional service after a late night, and I hope management addresses this so future guests receive a more respectful experience.
TerryHá uma semana