“Muy mal!!!!”
I booked the room because it was close to the train and metro station, but that turned out to be a bad decision. I didn’t like it at all. First, I had to go to a different building to pick up the keys; they never answered messages, and the room was awful. The bed had only one sheet, no mattress protector, and I wanted more pillows, but when I opened the wardrobe there were no pillowcases. The bathroom had no shower head, just a hose that was dirty. The bathroom door was transparent, so you could see everything, and there was no soap. I had to leave the next day and they wouldn’t refund me. I didn’t sleep at all the first night, and because we arrived late we didn’t find anything to do that evening, so we left at 10 am after hearing people outside, assuming they were cleaning. We waited to brush our teeth and freshen up, but when we left the bathroom was full of hair, the water was gross, and the ceiling was covered in mold. I cried, but thankfully I found another hotel that was super clean and let us in early to shower and rest. It was a shame to pay for nothing, and to top it off, the next room already had two other guests who seemed to be arguing about where to settle, and the bed slats were squeaking and everything looked awful.
Nelson·Há 4 semanas