“宿泊前の電話対応が高圧的で残念でした”
I had no positives. I booked the hotel while traveling and called to confirm details. The staff responded with a harsh tone, saying, “It’s on the website. Did you read it?” After I checked the site again and explained my understanding, they kept insisting I was wrong, preventing me from discussing the issue I actually wanted to confirm. The entire interaction felt high‑pressure and aggressive, which was very unpleasant. I would have appreciated a calmer, more courteous response to my pre‑arrival inquiry.
TomohikoHá 2 semanas