“Great location, nice property, comfortable stay but booking.com customer service was very poor”
There was no breakfast. There was a shared kitchen and 2 fridges, has stove to cook and utensils, cutlery, table to eat at. The owner is wonderful and always looking to help and support his guests. Location is excellent. Food and health, wellness related options are very close to property and are many. Internet signal strength in rooms was low. Improving that would be a huge win for guests. More than property and property owner, who were gracious and helpful, customer support was a huge letdown. For a strong and good brand, booking com is doing itself a great disservice with its low quality customer support
PraveenHá 2 meses