“2/5 for location”
Location, that’s all. First I would like to start with staff, we were greeted, ofcourse it’s valet, we were asked to park with them for 78$, which wasn’t a problem, but when asked if there are any other options, I was told they would not know and the attitude changed 180 degrees, bellmen didn’t want to help carrying luggage and backpack, also not a big deal, than I asked front desk about if there is other parking options, she told us she would not recommend to park anywhere else besides with hotel garage, which she said it’s “safest” because around White House area “isn’t safe” (LOL) I never felt safer with so many agencies around, anyhow, I parked my car for 26$ just across from this hotel, my biggest issue with them is the attitude and customer service, it’s 5 star hotel, I wasn’t trying to avoid their parking, but what threw me of, is their behavior towards us, I’m sorry, but we will go around your hotel, we felt mistreating and don’t want to be back at places like this, good luck on customer service improvement Their pillows are cheap and very uncomfortable same as the mattress
AleksandrHá uma semana