The staff were attentive, but the bathroom sink was jammed against the entrance door, making it hard to enter or leave when someone was inside.
RafaelaHá 3 dias
★★★★·Gramado·9.1
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ou é só digitar — “por volta do dia 20, três noites”
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Located in Gramado, the Exclusive Gramado Hotel & Spa by Gramado Parks offers 4-star accommodation with an indoor pool, sauna, and hot tub. The hotel features a restaurant, fitness centre, bar, and shared lounge, along with a garden and 24-hour front desk. Guests enjoy a flat-screen TV, air conditioning, and desk in each unit, plus a delicious breakfast buffet and proximity to Festivals Palace, Saint Peter's Church, and Wax Museum.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The staff were attentive, but the bathroom sink was jammed against the entrance door, making it hard to enter or leave when someone was inside.
Rafaela·Há 3 dias
The location is excellent and the rooms are spacious enough for a small family. However, the breakfast disappointed us; we had stayed at other hotels in the chain, and for a more exclusive property we expected better. The dishes coming from the kitchen were greasy, the fruit salad seemed to contain only one fruit, and there was no care in the preparations.
Paula·Há 3 dias
The hotel’s facilities were fantastic, the room was wonderful, the pool was warm and delightful, and the reception team was very friendly. The only issue was that the breakfast menu was the same every day, which could get boring, and the van to the town centre only had six seats per time slot, so we risked missing a ride and could have used more seats.
Adriana·Há 4 dias
Everything looked great, was pleasant and cosy, and the pool area was wonderful with several hot tubs… all very good. The only drawback was the small toiletries compartment in the shower, which made it hard to fit all the products.
Amanda·Há 5 dias
Oi gostamos de tudo de todos que trabalham lá trataram a gente super bem voltaremos sempre gratidão Deus abençoe a todos do hotel . Das pessoas com nariz empinados nojentos que nem um bom dia dava para as pessoas que estava trabalhando lá é ridículo isso
Edgar·Há uma semana