Sandalo Castle Resorts

“Verify the actual facilities and room details directly with the property before booking.”

The food was okay, the property was picturesque, and the location was easily accessible. However, the in‑room facilities and both indoor and outdoor amenities felt very basic and, in some cases, seemed to exist only for show. Several of the facilities also appeared to need thorough maintenance. Another issue was the inconsistent terminology used on the website compared with what is actually used at the property, making it difficult to confirm that the room and amenities we booked and paid for match what we receive.

Hamzad·Há um mês

“Verify the actual facilities and room details directly with the property before booking.”

The food was good, the property was picturesque, and the location was easy to reach, but the in‑room facilities and both indoor and outdoor amenities felt very basic and sometimes seemed to exist only for appearance; several needed thorough maintenance, and the inconsistent terminology between the website and the property made it hard to confirm that the rooms and facilities matched what was booked and paid for.

Hamzad·Há um mês

The ambience was very good and the hospitality was excellent; we enjoyed our stay completely, but due to rain and humidity there was a wet smell in the room, though the room freshener helped.

Rekha·Há 2 meses

“Building needs renovation”

The staff were welcoming and helpful and the view was great, but the hotel is in disrepair with mold on the walls that worsened my child’s cold, a slightly unpleasant room smell, a bathroom full of moths at night due to no window covers, a leaking flush button, a very dirty pool, and no smart TV (no YouTube or Netflix).

Vivek·Há 2 meses

“One of the highlights of this place is its excellent location and beautiful natural surroundings.”

The location of the property was excellent, and the overall ambiance was very pleasant, creating a relaxing and comfortable atmosphere throughout our stay. The staff were extremely courteous, friendly, and always willing to help. What impressed us most was their warm hospitality and positive attitude, even though they did not appear to have formal professional training. We thoroughly enjoyed our stay and had a positive overall experience. The only drawback was the size of the room, which was considerably smaller than expected and felt somewhat cramped, especially for a longer stay. Apart from the limited room space, everything else met our expectations, and we were happy with the service, environment, and hospitality provided by the hotel. the room size, specially with luggage its very small. also the dampnesss in the wardrobe was the spoilster. toilet also too too small

Mohammad·Há 2 meses