Chillán·7.9
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ou é só digitar — “por volta do dia 20, três noites”
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Gran Hotel Isabel Riquelme, located in downtown Chillan, offers chic décor and comfortable rooms with free WiFi, city views, and private bathrooms. A daily buffet breakfast is served, and international cuisine is available at the on-site restaurant. The hotel is 70 km from Nevados de Chillan ski centre, with free private parking nearby and a 24-hour front desk featuring a tour desk and currency exchange.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
I asked for a coffee to be brought to my room and the front desk said the service window was already closed. On the second day I called again and they were kinder. It’s clear that guest wellbeing isn’t a priority. The building needs work: cracked walls, missing paint, a hair dryer that didn’t work, burnt and torn curtains, and a terrible TV picture. They should focus on better guest service instead of denying requests.
Eduardo·Há 3 semanas
The spot was great, and the breakfast was solid. But the front‑desk lady who greeted us was downright unpleasant, never told us how to reach the room, and gave us none of the usual details a receptionist should. She didn’t even smile. The night‑shift staff at reception were just as disagreeable.
Cinthia·Há 3 semanas
The location is unbeatable.
Luis·Há 3 semanas
The location is amazing—definitely the best part of the hotel. The place has a lot of old equipment in bad shape. It’s a beautiful building that could be much better if they invested in curtains, lights, hair dryers, etc. They could definitely bring it up to a thousand.
Victoria·Há 4 semanas
I’ve stayed here several times and the price, quality, and location are excellent. It’s an old hotel with history. I also recommend the on‑site restaurant; the food is tasty and the staff is very friendly. The breakfast could use more variety, but everything is fresh and well prepared. I usually have good experiences, but this time the receptionist was barely cordial, barely greeted me, and only mentioned that check‑in was at 15:30. It was 15:06 when I arrived. I’ve never had this issue before; I understand that if the room isn’t ready you can’t check in, but the check‑in could have been done without problems. Incidents like this make people hesitate to return.
Elizabeth·Há um mês