“Great room, bad food, complete lack of service in restaurant.”
The room was great, well arranged, comfortable, and had everything we needed; it was cleaned daily without us asking. We had a drink there the first afternoon, but there was no gluten‑free beer available. On our last night we had dinner after an early start the next day. The restaurant was busy, only two staff were on duty, both seemed exhausted and lacking energy. It took ages to be served; when we ordered drinks the lady had to leave to get ice and was gone for a long time. We sat at a table and ordered dinner, the waitress didn’t write the order down and said she had to remember it. My husband wanted a lamb kebab starter, but they had run out, so he ordered prawns, which were average, and I wanted a garlic mushroom starter. My husband’s starter arrived, but mine was delayed by at least five minutes. The garlic mushrooms were very “ripe”—too old and I couldn’t eat my starter. I ordered pulled lamb shepherd’s pie, which came in an incredibly shallow dish, the top was burnt and crispy, served with old sad carrots and processed peas, priced at £16.95—disgraceful. The dessert was very good for both of us, but overall the food was below average. The pub was beautiful, the rooms were great, but the staff were lacking.
KarenHá um mês