“Not up to the Mark bad experience”
The room was spacious and well situated, but overall the condition felt a bit worn. In room 107 the flush didn’t work; it took a long time to fix and it never stayed fixed. The staff were poorly coordinated—requesting a water bottle took endless time and multiple reminders. There was no intercom in the room, so all communication went through a mobile that was often busy. Even though we had booked and paid for two nights in advance, staff asked us about checking out from the first morning. The manager offered only lip service, and the staff’s unwelcoming vibe at the entrance made the experience the worst service I’ve ever encountered.
SirajumHá 4 semanas