“I will Never forget Sam for putting my 73 year old mother out in the streets even after he was told our home caught fire”
I chose this property because of its amenities—stove, fridge, dishwasher, everything you need for a family—and I stayed during Covid, it felt like a small apartment. This time, however, I was upset when Sam forced my mother and son out over a smoking argument in front of the building in 2023; we’d had a house fire and needed a place, so I booked a room and everything was fine until my son tried to get utensils and Sam falsely claimed I left a bill—he was lying, I’m not a smoker, and I kept the room tidy for nine months, cleaning it the day I left. Yet Sam still kicked my mother out, who is in a wheelchair, over a petty dispute from three years ago, even after I explained our house had burned and we needed a place to stay. He told me not to extend my stay, so I moved to Sonesto, which is much better and has great customer service. Birch Hill Suites had beer cans lined up on the little balcony in building B, which is inappropriate for a business setting!
Grantling-chandler·Há um mês