“Todo bien hasta que hubo un terremoto y quedamos aterrorizados sin siquiera un mensaje de RP!!!”
The staff were incredible—Luisa at reception, the maintenance guy, and the chef who came to rescue us, plus the woman at the venue who offered us shelter! But there was an earthquake that made pieces fall, pipes broke, and we got stuck with jammed emergency doors; we left stuff in the room, sent messages and never got a reply, and they never checked on us—absolutely terrible PR management from the chain!
HildaHá 2 meses